You ran 12 expert interviews.
How well did you actually run them?
What you can't see on yourself: the probing pattern that breaks down with specific interviewee types, the closing move that separates a 3 from a 4, the hygiene gap that compounds through every engagement.
Problem → Plan → Solution. You describe what you need, we respond with a detailed plan, and if you say go, we build the solution.
No credit card. The Plan delivered in 5 business days.
— A real estate construction lawyer
You do dozens of expert interviews a quarter. Your clients are happy with the deliverables. But you have no way to know — across the recordings — where you're consistently strong, where you're coasting on rapport, where you're leaving the second-half questions unasked. You have a rubric you trained yourself on. You just can't grade yourself against it. Listening back to 10 hours of your own audio with a checklist would take a week, and you'd be the worst possible auditor of your own work. Handled rebuilt this entire pipeline as a done-for-you delivery: hand us your rubric and a quarter of recordings, and we hand back a scored, timestamped, pattern-aware self-evaluation you couldn't produce on yourself.
Built by professionals, for professionals.TheAIMasters, LLC
What we built
How it worked
The pipeline is the boring part — that’s the point. Here’s how the recordings became a permanent site.
Recordings transcribed with speaker attribution and timestamps
Every score in the final report cites a transcript timestamp, so the consultant can listen back to the exact moment that earned — or missed — the score.
Rubric operationalized into observable behaviors
She brought us 8 rubric dimensions. We broke each one into 4–6 observable behaviors — concrete, listen-able cues a reviewer could mark consistently. The rubric became a checklist instead of a vibe.
Every interview scored independently against the rubric
Each score paired with timestamped evidence — at least one supporting quote, plus a counterexample where one existed. No score floats unsupported.
Adversarial QA pass to eliminate score drift
In a fresh session, a second reviewer challenged every score above 4 and below 3 — "show me the evidence this isn't 3." This is the most dangerous failure mode for self-evaluation: telling the client what they want to hear. We catch it.
Patterns synthesized across the quarter
A heatmap across all 12 interviews. Recurring strengths called out with examples; recurring gaps called out with timestamped exemplars; coaching recommendations tied to listenable moments. The kind of synthesis you can't see on yourself.
Maybe you’ve got this problem too
The same pipeline works whenever you have hours of recorded knowledge that nobody can find later.
Other PMR and qualitative-research consultants
Same pipeline, same rubric pattern. Bring your rubric and a quarter of recordings; we score the rest.
Sales directors and RevOps leaders
Same capability applied to sales discovery calls. Score every rep on every recorded call against your discovery rubric. Coach to specific moments, not vibes.
Hiring managers and talent functions
Same capability applied to candidate interviews. Score interviewers against your rubric for fairness and depth. Surface bias patterns no one would self-detect.
How the subscription works.
Throw up to three problems at us at once — we work on all of them. Pay $1,500/month while we’re building or refining. When everything’s signed off, billing pauses automatically. A lifetime guarantee covers anything we built that stops doing what we said it would.
- Full transcription with timestamps of a quarter of recorded interviews, speaker-attributed — every score later cites a moment she can listen back to.
- Her rubric, operationalized — eight dimensions broken into 4–6 observable behaviors each, turning a vibe into a checklist a reviewer can mark consistently.
- Every interview scored independently against the rubric, each score paired with a timestamped supporting quote and a counterexample where one existed.
- An adversarial QA pass in a fresh session that challenged every score above 4 and below 3 — catching the polite-rater failure mode before it shipped.
- A pattern heatmap + coaching report across all interviews, with recurring strengths and gaps and three specific behaviors to practice next quarter, plus CSV/JSON exports to track over time.
Questions people ask.
Written by Gabriel Rymberg, Co-Founder, Handled. Last updated .MBA · Decades across enterprise and defense
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